Documents

Search the Documents page by an order number, an invoice number, a customer or a supplier. A document is findable by the records it belongs to, not only by its own number — so searching an order number brings back its order confirmation and every invoice and credit note raised from it, together.

The search is in the URL, so a filtered view can be linked to or shared. That is what "All documents for this order" on a fulfilment does.

Order confirmations and order updates, invoices, pro forma invoices, credit notes, delivery/packing lists, pick lists, and purchase-order confirmations — all as clean, brand-styled PDFs (pick and packing lists also as Excel). PO confirmations end with an EAN-code page listing every variant's barcode, so the factory can print labels and scan cartons.

Yes. Open an order and choose Documents → Line-up sheet (visual), or open a selection and click Download line-up PDF. It produces a beautiful, image-forward catalogue — laid out like your linesheet, but showing only the ordered/selected styles — with each product's photo, name, colour, article number, price and (for orders) the per-size quantities the buyer entered. It previews in the app with Print and Download, and uses your brand logo and fonts. When you email an order confirmation, you can also tick “Also attach the visual line-up PDF” to send the look-book alongside it.

Under Invoices & docs in the sidebar, the Documents tab lists your orders, POs, and invoices, plus an "Issued documents" audit trail of every document generated or emailed — with one-click re-download of the exact PDF that was sent.

Yes. Open any order, customer, supplier, purchase order, invoice or product and use its Documents section (a tab on customers and suppliers) to drag in files or click to upload. PDFs, images and Office files (Word, Excel, PowerPoint) up to 50 MB are supported. Click a file to preview PDFs and images right in the app; Office files download to open. These uploads are internal — buyers never see them.

Under Invoices & docs in the sidebar, the Files tab gathers every file you've uploaded across all your orders, customers, suppliers, purchase orders, invoices and products. Search by file or entity name, filter by entity type, sort by date, name or type, and preview any file in the side panel — with a shortcut to jump straight to the record it's attached to.

As size matrices — one row per article, one column per size, exactly like an order form. Apparel (XS–XL), tailoring (44–54) and footwear (39–46) each print as their own table, so you never get one wide grid of mostly-empty columns.

Products print in the same curated order as the linesheet the order came from (falling back to the order they were added when there is no linesheet), and the same matrix shows in the on-screen preview, not just the PDF. Items without sizes fall back to a classic list.

Yes. Go to Settings → Documents → Document layout & fields and pick, for each document type (order confirmation, proforma, invoice, credit note, packing & pick lists):

1. 1Layout — a size matrix (sizes across the top, the default) or a list (one row per size, with a wide column set).
2. 2Columns & fields — every field (HS code, country of origin, composition, net & gross weights, RRP…) is available on every document type. Selected fields list in print order — drag any row by its grip handle to reorder (header fields reorder within their Customer / Brand / General group).
3. 3Sub-line — the ↵ icon moves a field onto a compact sub-line under each product row (list AND matrix layouts); toggled off, it prints as its own column instead.
4. 4Rename — the pencil icon gives any field a custom name that prints on the document (blank restores the default).
5. 5Spacing — the ⇕ icon adds breathing room after any header field.
6. 6Footer note — a line printed under the table (e.g. deposit terms).

Yes. Open any order or purchase order from Documents and click "View PDF" — the exact PDF is generated live from current data and shown in the app, with Download and Print right there. What you preview is byte-for-byte what the buyer or factory receives.

Yes. Sending an order confirmation, order update, or invoice emails the buyer a branded message with the PDF attached automatically.

By the contacts on the account. Each contact on a customer or a supplier has a Receives row listing document types — tick the ones that person should get, and they become the default recipients whenever that document is generated.

Set it on the customer's or supplier's Contacts tab. If nobody at the account subscribes to that document type it falls back to the primary contact, and you can always change the recipients in the send dialog before anything leaves.

Yes. Buyers have their own Documents view in the portal where they can view, print, and download their order confirmations.

Yes — your logo and brand fonts are applied, and long documents paginate cleanly with repeated table headers, page numbers, and terms that flow across pages.

Set per-unit net and gross weights (kg) on the product page next to the customs fields — they apply to every size and colourway of the style, and Shopify-synced weights are used automatically. Enable the Net/Gross weight columns in Settings → Documents and each line prints its total weight; document totals use the value you set by hand on the invoice and fall back to the sum of the per-line weights when left blank. You can also override everything per line: in the invoice create/edit dialog, click Customs on any article row to set its HS code, origin, composition and per-unit net/gross kg for that invoice only — and the document weight totals can still be overridden as a whole.